Privacy Policy
Last updated: October 17, 2026
PLIÉGROUND LLC (“PLIÉGROUND,” “we,” “us,” or “our”) describes in this policy how we handle personal information collected through plieground.com and our related inquiries, bookings, purchases, and communications.
Information we collect
We collect information you choose to provide, such as your name, email address, telephone number, inquiry details, and communication preferences when you contact us or submit a form.
When you book or purchase a service, we may receive booking, attendance, order, and transaction information from the platform used to complete your registration or purchase.
Our website provider may also collect technical information, including your IP address, browser and device information, pages visited, and interactions with the website.
How we use information
- Respond to inquiries and communicate with you.
- Arrange and administer classes, events, and other services.
- Manage bookings, purchases, and customer support.
- Send marketing updates when you have opted in.
- Maintain and improve our website and services.
- Maintain business records and meet legal obligations.
Squarespace forms and website services
Our website is hosted by Squarespace. Information you submit through website forms is processed through Squarespace and any connected storage or email tools used to receive and respond to your submission. Learn more in Squarespace’s Privacy Policy.
SweatPals bookings
Booking links may take you to SweatPals, where you may be asked to provide information to register, book, or pay. Following a booking link does not, by itself, transfer your website form answers to SweatPals.
Information you provide directly to SweatPals is handled under its own privacy policy and platform terms. We may receive information relating to bookings for our services so that we can manage your participation. Please review the policies presented by SweatPals when registering or booking.
Payments
Payments may be completed through Squarespace or SweatPals and their payment providers. Payment details are collected and processed through the applicable checkout service. We may receive transaction details, payment status, and information needed to manage your purchase or refund. Please do not send payment card details through our contact form.
Email and text communications
We may send promotional emails or text messages when you separately opt in to the relevant communication channel. Submitting an inquiry does not automatically subscribe you to marketing messages.
You can unsubscribe from marketing emails using the unsubscribe link provided in the message or by contacting us. If you enroll in a text messaging program, follow the opt-out instructions provided with that program. We may still send non-marketing communications relating to your inquiries, bookings, or purchases.
Cookies and website analytics
Our website uses cookies and similar technologies to support website operation. Depending on the features enabled, these technologies may also help measure website traffic and usage. You can manage cookies through your browser settings and any cookie preferences offered on the website. Blocking certain cookies may affect website functionality.
When information is shared
We share information as needed with providers that help operate our website, receive forms, manage communications, administer bookings, and process payments. We may also disclose information when required by law or when reasonably necessary to protect rights, safety, or the security of our services.
Retention and security
We retain personal information for as long as reasonably needed for the purposes described in this policy, including business recordkeeping and legal obligations. Retention periods vary depending on the information and the reason it is held. No method of online transmission or storage is completely secure.
Your choices and requests
You may contact us to request access to, correction of, or deletion of personal information we hold about you, or to update your communication preferences. Available rights depend on applicable law. We may need to verify your identity, and some records may need to be retained. For information held independently by a booking or payment platform, you may also need to contact that provider.
Updates to this policy
We may update this policy as our services or practices change. The date above identifies the latest revision.
Contact
For privacy questions or requests, contact PLIÉGROUND LLC at hello@plieground.com.